According to the law nº 144/2015 of 8 September we inform that the Customer may use the following Alternative Resolution Entities Consumer disputes: “Provedor do Cliente” of Travel and Tourism Agencies in www.provedorapavt.com, “Comissão Arbitral do Turismo de Portugal” in www.turismodeportugal.pt or any of the entities presented in the list provided by the “Direção Geral do Consumidor” in www.consumidor.pt we advise a previous consultation to this website.